Senior Client Success Professional

3 days ago


London, Greater London, United Kingdom Nory Full time
About Us
Nory is a pioneering company that is changing the way businesses interact with their customers. We are seeking an experienced Senior Customer Success Manager to join our team and help drive growth and customer satisfaction.

Job Overview
This is a senior-level role that requires a high degree of autonomy and responsibility. As a Senior Customer Success Manager, you will be responsible for leading complex implementation projects, developing strategic account plans, and mentoring junior team members. You will work closely with internal teams, including Sales, Marketing, and Solutions Engineering, to ensure seamless delivery of customer solutions.

Key Responsibilities
- Manage complex implementation projects from kick-off to completion
- Develop and execute strategic account plans to drive growth
- Provide mentorship to junior team members
- Collaborate with internal teams to deliver customer solutions

Requirements

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