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Client Care Expert
2 months ago
We are seeking a Client Care Expert to join our team at beBee Professionals. The ideal candidate will be responsible for delivering exceptional customer service, handling customer inquiries, and resolving issues.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about our products and services.
- Resolve customer complaints efficiently and escalate when necessary.
- Process customer orders and manage account information.
- Keep accurate records of customer interactions.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.