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Client Care Expert

2 months ago


Finchley, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

We are seeking a Client Care Expert to join our team at beBee Professionals. The ideal candidate will be responsible for delivering exceptional customer service, handling customer inquiries, and resolving issues.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about our products and services.
  • Resolve customer complaints efficiently and escalate when necessary.
  • Process customer orders and manage account information.
  • Keep accurate records of customer interactions.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.