Catering Operations Manager

4 weeks ago


Croydon, Greater London, United Kingdom Chartwells - Universities Full time
We are seeking an experienced Assistant Catering Manager to join our team at Chartwells - Universities. As a key member of our catering operations, you will be responsible for ensuring the smooth running of our kitchens and service counters, delivering exceptional food experiences to our customers. Your key responsibilities will include liaising with the team and manager to exceed expectations, motivating the team to stay on task, and assisting with managing inventories, monitoring budgets, and implementing action plans. You will also be responsible for managing the tills and processing payments, supporting and training our teams, and representing Compass Group UK&I and maintaining a positive brand image. Our ideal candidate will be passionate about exceptional customer service, have previous experience in a similar role, and possess excellent communication and organisational skills. If you are an ambitious and motivated individual who is always looking to upskill, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Liaise between the team and manager to ensure we continually exceed expectations
* Motivate the team to keep everyone on task
* Assist the manager with managing inventories, monitoring budgets and implementing action plans
* Manage the tills and process payments
* Support and train our teams, leading from the front to make sure everyone can excel in their role
* Assist with paperwork when required
* Represent Compass Group UK&I and maintain a positive brand image

**Requirements:**

* Passionate about exceptional customer service
* Previous experience in a similar role
* Experience managing teams
* Excellent communication and organisational skills
* Ambitious and motivated individual who is always looking to upskill

**About Us:**

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.

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