Sales Operations Manager

4 weeks ago


Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full time
Job Summary

We are seeking a highly analytical and detail-oriented Sales Operations Manager to join our team at EcoPlanet Green Operations GmbH. As a key member of our commercial leadership team, you will play a critical role in driving our growth targets by providing actionable insights into our sales performance.

Key Responsibilities:

  • Support our sales managers by providing performance reporting and analysis, reviewing any gaps in data analysis, and closing those gaps
  • Support pipeline management and forecasting for our sales teams by providing insightful reports and analytics, identifying gaps and making recommendations to improve
  • Work with the relevant teams to build and maintain a real-time reporting infrastructure and dashboards from our CRM, which enable immediate identification of performance drivers, lead and lag indicators
  • Ensure data quality and hygiene with our CRM and other sales reporting tools
  • Continually monitor our sales process for ways to streamline and improve, increasing sales velocity
  • Drive tactical planning across the business, using our pipeline to identify resource requirements and potential service delivery issues
  • Manage our Sales Incentive Plan (SIP), preparing payments as required, providing summaries to individuals and managers, and ensuring accurate accruals are made from a financial perspective
  • Support the Commercial Director in overseeing the sales P&L, ensuring correct processes are followed for purchase orders, approvals, expenses, and suppliers
  • Oversee our CRM and other tech stack sales tools as needed, ensuring the correct use, training of users, simplification of process, and manage licenses and the use thereof, providing insight to managers for actions as needed

Requirements:

  • Experience of working with a global sales team, with diverse cultures and skillsets, and experience in training and coaching sales programs
  • Experience in owning the end-to-end process of tracking sales and conversion rates throughout the sales funnel
  • Demonstrable experience in building and using reports that inform reps, managers, and leadership on historical results, current performance, and expected results in the future
  • A demonstrable record of working as part of a cross-functional team
  • Experience of Microsoft Dynamics
  • Minimum of 2 years sales operations experience is essential


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