Senior Branch Operations Manager

3 weeks ago


Croydon, Greater London, United Kingdom Eurocell Full time
Key Responsibilities

As an Assistant Branch Manager at Eurocell, you will be responsible for leading by example and supporting the delivery of operational excellence and high branch standards. You will work closely with the Branch Manager to achieve profitable branch sales, manage operational and financial responsibilities, and ensure the maintenance of warehouse management standards.

Key Accountabilities:

  • Support Branch Managers to deliver and grow profitable branch sales
  • Support Branch Managers with operational and financial responsibilities
  • Support Branch Managers with management and delivery of the branch P&L
  • Deputise for Branch Managers as required
  • Accountable for the maintenance of warehouse management standards
  • Provide exceptional customer service and support to new and existing customers
  • Ensure excellence in customer service, operational standards and Branch sales targets are achieved
  • Support the delivery of sales targets whilst developing and maintaining positive customer relationships
What We're Looking For

We're looking for someone with a passion for delivering exceptional customer service and achieving business targets. You will be a hands-on customer-focused individual, confident and happy to serve customers and proactively engage with potential future customers. You will have a commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy.

Requirements:

  • Passion and energy to deliver exceptional customer service and achieve business targets
  • A hands-on customer-focused approach, confident and happy to serve customers and proactively engage with potential future customers
  • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
  • Good organisational skills, with ability to prioritise and use own initiative
  • Confident IT user, with experience of MS Office and industry standard software eg SAP
  • A full and valid driving license is essential, and a FLT licence could be a distinct advantage
What We Offer

We offer a competitive basic salary of £33,000 per year, an excellent monthly bonus scheme, and a range of benefits including 25 days holiday, free healthcare plan, and life assurance plan. You will also have the opportunity to join the Eurocell Share Save Scheme at discounted rates and share in our company success.

Benefits:

  • Very competitive basic salary of £33,000 per year
  • Excellent monthly bonus scheme
  • 25 days holiday, plus statutory holidays - normally 33 days in total each year
  • Free Healthcare plan for all employees
  • Free Life Assurance Plan of 3x your Annual Salary
  • Christmas shutdown
  • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success


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