Golf Club Operations Manager

2 months ago


Croydon, Greater London, United Kingdom Croham Hurst Golf Club Limited Full time

Our ideal candidate will be a charismatic and skilled Food & Beverage Supervisor who is passionate about delivering exceptional customer service and creating unforgettable experiences for our members and guests.

As a key member of our team, the successful candidate will be responsible for overseeing the daily operations of our bar and catering services, ensuring that every visit to our club is a memorable one.

The role will involve supervising our bar and waiting staff, providing training and guidance to ensure that our standards are met, and ensuring that our bar area is always clean, well-stocked, and compliant with health and safety regulations.

The ideal candidate will have previous experience in bar management or a supervisory role, and possess strong leadership and people management skills, as well as excellent customer service and communication abilities.

We offer a competitive salary of £26k - £28k per annum, and flexible working hours including evenings and weekends.

Key Responsibilities:

  • Oversee daily operations of the bar and catering services.
  • Provide excellent customer service and ensure a welcoming atmosphere.
  • Supervise bar/waiting staff, including scheduling, training, and ensuring team performance meets standards.
  • Ensure the bar area is always clean, well-stocked, and compliant with health and safety regulations.
  • Handle card transactions accurately and securely.
  • Prepare and serve drinks and food, ensuring quality and presentation.
  • Monitor stock levels, place orders when necessary, and manage inventory efficiently.
  • Resolve any customer queries or issues professionally.
  • Assist in organising and catering for club events as needed.

Skills and Qualifications:

  • Previous experience in bar management or a supervisory role.
  • Strong leadership and people management skills.
  • Excellent customer service and communication abilities.
  • Ability to work under pressure and handle a fast-paced environment.


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