Business Operations Lead

4 weeks ago


Glasgow, Glasgow City, United Kingdom Clyde & Co Full time
About the Role

We are seeking a highly skilled Business Operations Lead to join our team in Glasgow. As a key member of our Global Business Services function, you will play a crucial role in optimising our business operations and driving process improvement initiatives.

Job Description

The successful candidate will be responsible for leading the oversight of the entire Order to Cash process, ensuring seamless operations from matter onboarding to billing and collections. You will oversee the Billing and Collections teams, providing direction, performance management, and support to achieve departmental goals.

You will liaise with partners, clients, and other stakeholders to address queries and maintain high levels of service delivery. Your role will also involve driving process improvement initiatives to enhance the efficiency and effectiveness of the Order to Cash process.

Responsibilities
  • Lead the oversight of the entire Order to Cash process
  • Oversee the Billing and Collections teams
  • Liaise with partners, clients, and other stakeholders
  • Drive process improvement initiatives
Requirements

To be considered for this role, you will need:

  • A strong background in business operations or a related field
  • Excellent leadership and management skills
  • Proven ability to drive process improvement initiatives
  • Strong communication and interpersonal skills
What We Offer

We offer a competitive salary of £55,000 - £65,000 per annum, depending on experience. Other benefits include:

  • 26 days annual leave (increasing to 30 days after 4 years of service)
  • 1 wellbeing day per year
  • Special day off on your birthday
  • Access to our Employee Assistance Programme
  • Flexible working arrangements
About Us

Clyde & Co is a global law firm that works as one to achieve our ambitions. We have a truly global presence with over 65 offices in 26 countries across 18 time zones. Our care for our profession, and each other, is what takes us beyond expectations.



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