Customer Experience Manager
3 weeks ago
We are looking for a dedicated Customer Experience Manager - Automotive Sector to oversee our aftersales operations in Preston.
About the Role:- To lead and manage the aftersales team to deliver exceptional customer experiences.
- To develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborating with the Sales department to ensure seamless handovers and maintain high customer satisfaction
- Developing and maintaining relationships with key stakeholders, including customers, suppliers, and internal teams
- Ensuring compliance with industry regulations and dealership policies
- Proven leadership and management experience in a customer-facing role
- Strong technical knowledge and understanding of automotive industry practices
- Excellent communication and interpersonal skills
- Competitive salary: £28,000 (basic) - £34,000 (OTE)
- Opportunities for career development and professional growth
- Eligibility for various employee benefits, including health insurance and retirement plans
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Customer Experience Manager
4 weeks ago
Preston, Lancashire, United Kingdom MHA Full timeJob DescriptionWe are looking for a Customer Experience Manager - IT to join our team. As a Customer Experience Manager - IT, you will be responsible for delivering exceptional customer experiences through the provision of high-quality IT support.Main ResponsibilitiesHelp customers resolve issues by providing high-quality support through email, phone, and...
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Customer Experience Advisor
4 months ago
Preston, Lancashire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Preston, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Coordinator
4 weeks ago
Preston, Lancashire, United Kingdom RecruitmentRevolution Full timeJob Summary:We're looking for a skilled Customer Experience Coordinator to join our team at RecruitmentRevolution's Carlisle dealership. This exciting opportunity involves delivering exceptional customer service, managing day-to-day hospitality, and ensuring our showroom remains impeccable at all times.Main Responsibilities:Provide top-notch customer service...
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Customer Experience Coordinator
2 months ago
Preston, Lancashire, United Kingdom Derian House Full timeJob Summary: We are seeking a Customer Experience Coordinator to join our team at Derian House in Preston. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and maintaining a clean and welcoming store environment. Your duties will include greeting customers warmly, handling customer complaints and...
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Customer Experience Coordinator
4 weeks ago
Preston, Lancashire, United Kingdom Vivify Venues Full timeCustomer Experience CoordinatorWe are seeking a part-time Customer Experience Coordinator to join our team at Vivify Venues in Cumbria.About the RoleThe successful candidate will be responsible for providing exceptional customer service, ensuring all equipment is set up on time and undertaking light cleaning duties to maintain a high standard of...
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Customer Experience Representative
2 weeks ago
Preston, Lancashire, United Kingdom Vodafone Australia Full timeAre you passionate about delivering outstanding customer service? As a Customer Experience Representative at Vodafone Australia, you'll be the face of our brand, helping customers troubleshoot technical issues and use our app confidently.Competitive salary: $65,000 - $85,000 per annumIncentives and bonuses available to boost your earningsComprehensive...
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Customer Experience Advisor
4 weeks ago
Preston, Lancashire, United Kingdom Group 1 Automotive Full timeAt Group 1 Automotive, we are looking for a talented individual to join our team as a Customer Experience Advisor. In this role, you will be responsible for handling inbound and outbound telephone calls to existing customers, responding to their queries and resolving any issues in a timely manner.The ideal candidate will have excellent communication skills,...
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Sales Assistant
1 month ago
Preston, Lancashire, United Kingdom Tesco Partners Full timeTesco Partners is seeking a skilled Sales Assistant - Customer Experience to join their dynamic team. This exciting role offers a stable and flexible work environment, with opportunities for growth and development.About the OpportunityAs a Sales Assistant - Customer Experience, you'll be responsible for delivering exceptional customer service and promoting...
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Customer Experience Associate
3 weeks ago
Preston, Lancashire, United Kingdom Staffline Operations Full timeKey ResponsibilitiesDeliver exceptional customer service face-to-face and over the telephone.Maintain accurate records of customer interactions and rental arrangements.Upsell long-term rentals and achieve sales targets.RequirementsA full-valid driving licence for a minimum of 12 months with no more than 9 points on your DVLA check.Excellent customer service...
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Customer Experience Specialist
4 weeks ago
Preston, Lancashire, United Kingdom The Solution Automotive Limited Full time**Service Advisor Job Description**We are seeking an experienced Service Advisor to join our team in the Preston area. As a Service Advisor, you will play a critical role in delivering exceptional customer experiences and ensuring our clients receive outstanding service.**Key Requirements:**Minimum 2 years' experience in a similar role.Excellent...
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Customer Experience Specialist Advisor
4 weeks ago
Preston, Lancashire, United Kingdom Group 1 Automotive Full timeAre you passionate about delivering world-class customer experiences? Do you have what it takes to succeed in a dynamic sales and service environment?We are seeking a skilled Customer Experience Specialist Advisor to join our team at JLR Preston. As a representative of Group 1 Automotive, you will play a key role in shaping the customer journey and ensuring...
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Automotive Customer Experience Specialist
4 weeks ago
Preston, Lancashire, United Kingdom Arnold Clark Group Full timeAs a valued member of our team, you will be responsible for delivering an outstanding customer experience in our Motorstore in Preston.We offer a competitive salary range of £25,000 - £30,000 per annum, depending on experience. In addition to a generous holiday allowance and private healthcare, you will also enjoy retail discounts and a pension...
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Community Experience Manager
4 weeks ago
Preston, Lancashire, United Kingdom OneCoWork Global SLU Full time**Job SummaryWe are seeking a Community Experience Manager to oversee the daily operations of our OneCoWork Winckley Square location. This role will be responsible for managing the front desk, maintaining CRM and data sources, and assisting with events and community activities.The ideal candidate will have customer service, front desk, and hospitality...
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Employee Experience Manager
4 weeks ago
Preston, Lancashire, United Kingdom FFR Limited Full timeAbout the RoleFRR Limited is seeking a skilled Employee Experience Manager to join our HR team in Preston. This role involves providing expert advice and support on employee relations, HR policies, and procedures, as well as producing HR reports with analytics for all managers.Key responsibilities include employee relations, HR data analysis, reward and...
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Audi Team Member
4 weeks ago
Preston, Lancashire, United Kingdom Group 1 Automotive Full timeAudi Team Member - Customer Experience Expert We are seeking an experienced Audi Team Member to join our customer experience team at Group 1 Automotive. As a Customer Experience Expert, you will play a vital role in ensuring that every customer interaction is positive, memorable, and exceeds expectations. About the Job Provide exceptional customer service...
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Employee Experience Manager
3 weeks ago
Preston, Lancashire, United Kingdom Community Gateway Association Full timeEmployee Experience Manager:We are seeking a highly motivated and experienced Employee Experience Manager to join our People Services Team at Community Gateway Association. As an integral member of our team, you will be responsible for delivering exceptional customer service to our colleagues across the organization.The successful candidate will have a...
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Customer Experience Associate
4 weeks ago
Preston, Lancashire, United Kingdom Group 1 Automotive Full timeWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Experience Associate - JLR Preston.As a Customer Experience Associate, you will be responsible for providing exceptional customer service to our clients. You will also have the opportunity to develop your skills and knowledge through our comprehensive...
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Customer Experience Advocate
4 weeks ago
Preston, Lancashire, United Kingdom The Solution Automotive Limited Full timeThe Solution Automotive Limited invites applications from highly motivated Service Advisors to join their team in the Preston area. This is an excellent opportunity to develop your skills and contribute to the success of a reputable franchised motor dealership.As a Service Advisor, you will be responsible for:Offering personalized service solutions to meet...
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Preston, Lancashire, United Kingdom Group 1 Automotive Full timeBe a part of exceptional customer service.As an Automotive Sales and Customer Experience Specialist at Group 1 Automotive, you will be responsible for delivering outstanding customer experiences. Your role will involve handling inbound and outbound telephone calls, responding to customer email enquiries, and identifying customer needs to provide the best...
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Customer Experience Specialist
4 weeks ago
Preston, Lancashire, United Kingdom Group 1 Automotive Full timeWe are seeking a skilled Customer Experience Specialist to join our team at JLR Preston. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences that exceed our clients' expectations.Your primary responsibilities will include:Developing and maintaining strong relationships with customers to understand...