Enterprise Client Strategist
2 weeks ago
Sprinklr is committed to providing exceptional customer experiences.
As an Enterprise Client Strategist, you'll be responsible for managing our largest customers and driving business outcomes.
About the Role:
- You will work closely with our customers to understand their business objectives and develop strategies to maximize their investment in Sprinklr.
- Lead cross-functional teams in delivering exceptional experiences and driving business outcomes.
- Identify and mitigate risks to achieve targeted retention and customer health.
- Build strong relationships with customers and stakeholders to drive business outcomes.
- Partner with sales to identify upsell and cross-sell opportunities within assigned client accounts.
- Align to The Sprinklr Way by creating a company-wide culture focused on customer success.
Requirements:
- 8-10 years of relevant work experience in a customer-facing role managing enterprise customers with global reach.
- Demonstrated knowledge of digital channels, advertising, and social media.
- Familiarity with CRM, business intelligence, and analytics.
- Ability to travel 25-50% of the time. Candidates local to clients preferred.
Earn an estimated $130,000 - $180,000 per year, based on location and experience. Sprinklr offers a competitive salary, benefits package, and opportunities for growth and development.
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