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Customer Service Representative

2 months ago

Wokingham, United Kingdom Mulberry Recruitment Full time

Job Title: Korean Speaking Customer Service Agent

Job Type: Temporary, Full-time

Location: Remote (Working from Home)

Job Description:

We are seeking a highly skilled and experienced Customer Service Agent to join our team at Mulberry Recruitment. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, managing relationships, and delivering results-driven solutions.

Key Responsibilities:

  • Manage relationships and briefing requirements
  • Answer emails and calls in a timely and efficient manner
  • Work with colleagues to run successful campaigns
  • Manipulate data and present data results to clients in the required format
  • Liaise with customers as part of the project coordination processes
  • Use own initiative and apply common sense to all work situations

Requirements:

  • Previous experience in a customer service role
  • Calm and patient manner
  • Competent in all aspects of MS Office packages, specifically Outlook
  • Developed communication skills, including written and spoken
  • A conscientious work ethic and strong understanding of meeting and achieving deadlines

What We Offer:

  • A competitive hourly rate of £12.50-£13.50
  • Holiday pay
  • The opportunity to work on a global campaign with a reputable client
  • A fast-paced and dynamic work environment