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Customer Service Representative
2 weeks ago
Our client is looking to recruit a Customer Service Representative to join an established team. Responding to sales enquiries and supporting with after sales care, working closely with the sales team.
An office-based role in Wokingham (Berkshire)
**Responsibilities**:
- Respond to customer sales enquiries to produce a range of quotes, from simple pricing to more bespoke solutions.
- Order entry
- Invoicing
- Field and manage a high volume of enquiries.
- Ensure enquiries are responded to and addressed with speed.
- Recognise the opportunity to find a solution, satisfy a customer requirement, and generate a profitable sale.
- Recognise what the company’s supplier base has the potential to do.
- Build relationships with a range of existing and new resellers.
- Conduct online research for sourcing, alternative products, etc.
- Act as conduit between customers, internal departments, and suppliers
- Field other customer service enquiries, such as delivery dates and sample requests.
**Requirements**:
- 2+ years' experience in customer services, administration, or internal sales
- Problem solver with great initiative
- Good head for numbers
- Excellent written and verbal communication skills
- Proficient in Excel and Word
This is a full time permanent role, offering a salary range of £23,000pa - £26,000pa and there is the opportunity of future growth in this role.
**Salary**: £23,000.00-£26,000.00 per year
Work Location: In person
Reference ID: 49582
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