Customer Service Representative
14 hours ago
We are seeking a customer service representative to join our team. As a key member of our store team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and welcoming store environment, and supporting your colleagues to achieve sales targets.
Main Responsibilities:
- Customer Engagement: Engage with customers, understand their needs, and provide tailored solutions.
- Store Organization: Maintain a well-organized and clean store, including stockrooms and back-of-house areas, adhering to health and safety guidelines.
- Collaboration: Work collaboratively with colleagues to achieve sales targets, resolve customer queries, and support each other during busy periods.
- Adaptability: Be flexible and willing to adapt to changing circumstances, such as unexpected shortages or peak demand periods.
What You'll Get:
- Salary: £25,000 - £30,000 per annum (dependent on location).
- Holiday Allowance: 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
- Flexible Working: Request flexible working from day one.
- Employee Benefits: Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard and an additional card to share with family outside your home.
- Pension Scheme: Enjoy life cover of five times your pay and an award-winning pension with matching contributions up to 7%
- Additional Perks: Choose from a range of benefits, including discounts, shares, and cycle-to-work schemes.
About Tesco Partners:
Tesco's vision is to serve our customers, communities, and planet a little better every day. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. We act as a responsible and sustainable business for all stakeholders, communities, and the planet.
We're committed to diversity, equity, and inclusion (DE&I), ensuring everyone feels represented and valued at work. We welcome chats about flexible working and strive to create a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver's age. Certain roles may require candidates to be over 18 years old.
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