Housekeeping Team Member
3 days ago
About The Hope & Anchor LTD
The Hope & Anchor LTD is a family-run business that operates a beautiful riverside pub, restaurant, and inn in the heart of Ross-On-Wye. Our venue offers multiple dining options, including a traditional pub bar, a modern cocktail bar, two restaurants, a riverside hut, and a spacious garden with outdoor seating and entertainment areas.
We are part of the Country House Weddings portfolio, backed by over 30 years of experience in catering, customer service, and event planning and management. Our team is dedicated to providing exceptional service to our customers, ensuring they have a memorable experience with us.
Job Description
We are seeking a Housekeeping Team Member to join our team. As a Housekeeping Team Member, you will be responsible for ensuring the cleanliness and maintenance of our overnight accommodation, including bedrooms, bathrooms, and communal areas.
Key Responsibilities:
- Confidently greet guests with a smile and provide excellent customer service
- Ensure the cleanliness and maintenance of bedrooms, bathrooms, and communal areas, including daily cleaning, polishing, and bed making
- Participate in monthly deep cleans and maintain a high standard of cleanliness throughout the venue
Requirements:
- A positive and friendly attitude
- Excellent customer service and communication skills
- Ability to work as part of a team and contribute to the success of the business
What We Offer:
- A competitive salary and regular progression opportunities
- Training and development opportunities to enhance your skills and career
- A supportive and collaborative work environment
Join Our Team
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