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Front of House Team Member

2 months ago

Hereford, Herefordshire, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn Hereford. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service to our guests, responding to their needs and ensuring that their stay with us is memorable.
  • Work collaboratively with the housekeeping team to ensure that our rooms are clean and tidy, and that our guests have everything they need to make their stay comfortable.
  • Prepare and serve food and beverages to our guests, using our simple administration system to make your job easier.
  • Contribute to the overall success of our hotel by participating in training and development opportunities, and by providing feedback and suggestions for improvement.

What We Offer:

  • A competitive hourly rate, with opportunities for career progression and development.
  • A comprehensive training program, including on-the-job training and support from our experienced team.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme, to help you plan for your future.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We are a leading hospitality business, committed to delivering exceptional customer service and creating a warm and welcoming environment for our guests. We believe that everyone is unique and that there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds and situations.