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Riverside Pub Team Assistant

2 months ago

Hereford, Herefordshire, United Kingdom The Hope & Anchor LTD Full time

The Hope & Anchor LTD is a renowned hospitality establishment, offering a unique blend of traditional pub charm and modern amenities. Our riverside pub, restaurant, and inn provide an exceptional dining experience for customers, with multiple options to suit every taste and preference.

We are seeking a highly motivated and customer-focused individual to join our team as a Housekeeping Team Member. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.

Key Responsibilities:

  • Provide exceptional customer service, greeting guests with a warm and welcoming smile
  • Ensure the cleanliness and maintenance of bedrooms, bathrooms, and communal areas, including daily cleaning, polishing, and bed making
  • Participate in monthly deep cleans and maintain a high level of cleanliness throughout the property
  • Work collaboratively with the housekeeping team to achieve exceptional standards of cleanliness and customer satisfaction

Requirements:

  • A positive and friendly attitude, with a passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests
  • A commitment to maintaining high standards of cleanliness and attention to detail

We offer a competitive salary and opportunities for career progression within our expanding hospitality group. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.