Debt Recovery Specialist
1 month ago
We are seeking a skilled Billing and Collection Officer to play a crucial role in our company's financial operations. As a key member of our team, you will be responsible for ensuring timely payments from customers and resolving any outstanding arrears.
Key Responsibilities:
- Establish and maintain effective communication with customers to collect outstanding debts
- Deliver exceptional customer service while achieving targets within the team
- Negotiate settlements and payment arrangements with customers in line with company policies
- Escalate complex cases to the litigation team as required
Requirements:
- Excellent communication and negotiation skills
- Proven experience in a collections or credit control role
- Ability to work under pressure and meet deadlines
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
About White Oak UK:
White Oak UK is a leading provider of financial services, committed to delivering exceptional customer experiences. We are dedicated to building long-term relationships with our customers and partners, and we are seeking like-minded individuals to join our team.
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