Debt Recovery Specialist

1 month ago


Chester, Cheshire, United Kingdom White Oak UK Full time
Job Title: Billing and Collection Officer

We are seeking a skilled Billing and Collection Officer to play a crucial role in our company's financial operations. As a key member of our team, you will be responsible for ensuring timely payments from customers and resolving any outstanding arrears.

Key Responsibilities:

  1. Establish and maintain effective communication with customers to collect outstanding debts
  2. Deliver exceptional customer service while achieving targets within the team
  3. Negotiate settlements and payment arrangements with customers in line with company policies
  4. Escalate complex cases to the litigation team as required

Requirements:

  1. Excellent communication and negotiation skills
  2. Proven experience in a collections or credit control role
  3. Ability to work under pressure and meet deadlines
  4. Strong attention to detail and organizational skills
  5. Ability to work independently and as part of a team

About White Oak UK:

White Oak UK is a leading provider of financial services, committed to delivering exceptional customer experiences. We are dedicated to building long-term relationships with our customers and partners, and we are seeking like-minded individuals to join our team.



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