Recoveries Case Handler
2 weeks ago
### Job Title: Recoveries Case Handler
### Job Description
We are seeking a highly motivated and detail-oriented Recoveries Case Handler to join our team at Connells Group HQ. As a Recoveries Case Handler, you will play a crucial role in the Recoveries Department, working closely with the Management team to drive recovery of debt income on cases.
### Key Responsibilities
* Dealing with new cases from inception to completion
* Responsible for your own case load
* Day-to-day knowledge of cases within the department
* Production of template and free format letters
* To drive recovery of debt income on cases
* To keep the Management team up to date with case progress
* Seek legal guidance from in-house solicitors, where needed
### Ideal Candidate
We are looking for a candidate with a strong work ethic, meticulous attention to detail, and an interest in investigating cases and problem solving. The ideal candidate will have good letter writing and communication skills, good listening and negotiation skills, a confident and professional telephone manner, and the ability to think outside the box. Experience obtained within a Recoveries/Collections environment is preferred.
### Training and Development
There is a comprehensive training plan in place, which includes approximately 2 weeks of training and self-learning. This will provide you with the necessary skills and knowledge to excel in this role.
### What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career development and growth within the company.
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