Business Development Manager
5 days ago
We empower businesses to navigate complex regulatory landscapes with confidence by providing tailored health and safety compliance solutions.
Job Overview
This fixed-term contract position reports to the Client Services Team Leaders. As a Client Services Manager, you will be responsible for managing routine aspects of client accounts in conjunction with the Scheduling team and Account Managers.
Key Areas of Responsibility:
- Build relationships with clients and provide supportive service
- Process new job requests for visits and other services on Meridian
- Provide quotations to clients using a standard fee matrix
- Update service fees on a yearly basis as agreed with Account Directors
- Ensure all orders are recorded on Meridian scheduling system
- Run monthly exports for work planning purposes
- Update client reports each month and submit to clients as required
- Brief Account Director and Technical Account Managers on relevant client issues
- Maintain client information sheets containing client specific information
- Assist with invoice queries clients may have
Requirements
To be successful in this role, you will need:
- Excellent telephone manner
- Prior customer service experience
- Strong IT skills, including Office products and specifically Excel
- Dat-input experience
- Ability to learn new IT systems
What We Offer
We offer a range of benefits to support your personal and professional growth, including:
- 25 DAYS ANNUAL LEAVE PLUS BANK HOLIDAYS
- CONTRIBUTORY PENSION SCHEME
- PRIVATE MEDICAL INSURANCE
- HEALTHCARE PLAN
- GYM AND RETAIL DISCOUNTS
- CYCLE TO WORK SCHEME
- CHARITY DAYS
- RELIGIOUS HOLIDAY SWAP
- EMPLOYEE ASSISTANCE PROGRAMME
- LIFELONG LEARNING ONLINE MATERIALS
- SUPPORT WITH PROFESSIONAL MEMBERSHIP COSTS
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