Business Development Manager

5 days ago


Bromsgrove, Worcestershire, United Kingdom Equals One Ltd Full time
Our Mission

We empower businesses to navigate complex regulatory landscapes with confidence by providing tailored health and safety compliance solutions.

Job Overview

This fixed-term contract position reports to the Client Services Team Leaders. As a Client Services Manager, you will be responsible for managing routine aspects of client accounts in conjunction with the Scheduling team and Account Managers.

Key Areas of Responsibility:

  • Build relationships with clients and provide supportive service
  • Process new job requests for visits and other services on Meridian
  • Provide quotations to clients using a standard fee matrix
  • Update service fees on a yearly basis as agreed with Account Directors
  • Ensure all orders are recorded on Meridian scheduling system
  • Run monthly exports for work planning purposes
  • Update client reports each month and submit to clients as required
  • Brief Account Director and Technical Account Managers on relevant client issues
  • Maintain client information sheets containing client specific information
  • Assist with invoice queries clients may have

Requirements

To be successful in this role, you will need:

  • Excellent telephone manner
  • Prior customer service experience
  • Strong IT skills, including Office products and specifically Excel
  • Dat-input experience
  • Ability to learn new IT systems

What We Offer

We offer a range of benefits to support your personal and professional growth, including:

  • 25 DAYS ANNUAL LEAVE PLUS BANK HOLIDAYS
  • CONTRIBUTORY PENSION SCHEME
  • PRIVATE MEDICAL INSURANCE
  • HEALTHCARE PLAN
  • GYM AND RETAIL DISCOUNTS
  • CYCLE TO WORK SCHEME
  • CHARITY DAYS
  • RELIGIOUS HOLIDAY SWAP
  • EMPLOYEE ASSISTANCE PROGRAMME
  • LIFELONG LEARNING ONLINE MATERIALS
  • SUPPORT WITH PROFESSIONAL MEMBERSHIP COSTS


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