Career Opportunities in Contact Centre Services

We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready to help. We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people’s lives, so we strive to do it well, with integrity and their...

We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready to help. We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people’s lives, so we strive to do it well, with integrity and their...

**Customer Services Advisors - Multiple roles - Part -Time 16 hours per week only*** **Grade 5 (£28,269 - £29,214pa based on 36hrs per week - part time salary to be pro-rata'd)** Croydon is a diverse borough with 13,400 social housing homes. Our vision is to create great homes, places, and communities to enhance life opportunities. As part of our vision...

Trainee Contact Centre Advisor (Apprenticeship) Location: Croydon office location with Hybrid working Salary: £22,250 per annum Contract Type: Temporary Position type: Full Time We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready...

Trainee Contact Centre Advisor (Apprenticeship)Location:Croydon office location with Hybrid workingSalary:£22,250 per annumContract Type:TemporaryPosition type:Full TimeWere the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, were ready to help.We do this by paying our...

Croydon Council is seeking a skilled Team Leader to lead a dedicated housing customer contact centre. The successful candidate will be responsible for delivering a responsive and accessible repairs service, improving customer satisfaction, and developing the capability of Customer Service Advisors. Key responsibilities include monitoring service performance,...

We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready to help.We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people’s lives, so we strive to do it well, with integrity and their...

Customer Service Representative Job DescriptionWe are seeking an experienced Customer Service Representative to join our team in London. As a key member of our contact centre, you will be responsible for handling visa application procedures and providing information and guidance to applicants.About the Role:This is a full-time position, working Monday to...

Trainee Contact Centre Advisor (Apprenticeship) Location:Croydon office location with Hybrid working Salary:£22,250 per annum Contract Type:Temporary Position type:Full Time Were the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, were ready to help. We do...

Croydon is a diverse borough with 13,400 social housing homes. Our vision is to create great homes, places, and communities to enhance life opportunities. As part of our vision to transform housing services, we have created a new dedicated housing customer contact centre to be one of the friendly and helpful entry points for our customers. The contact centre...

We are seeking a dedicated and dynamic Centre Manager to oversee the daily operations of our Centre. The successful candidate will possess strong organisational skills and a passion for the community we serve.Key Responsibilities:Oversee our volunteers and the daily operations of the centre, ensuring a warm and welcoming environment for our clientsLead and...

We are seeking a highly skilled and dedicated Centre Manager to oversee the daily operations of our Centre. The successful candidate will possess strong organisational skills and a passion for the community we serve.Duties:Oversee our volunteers and the daily operations of the centre, ensuring a warm and welcoming environment for our clientsLead and manage...

We are seeking an experienced and passionate Team Leader to join our Housing Contact Centre, where you will play a crucial role in delivering excellent customer service and leading a team of Customer Service Advisors.About the RoleYou will lead a team of Customer Service Advisors, providing coaching and guidance to ensure they have the necessary skills and...

We are seeking a dedicated and dynamic Centre Manager to oversee the daily operations of our Centre. The successful candidate will possess strong organisational skills and a passion for the community we serve.Key Responsibilities:Oversee our volunteers and the daily operations of the centre, ensuring a warm and welcoming environment for our clientsLead and...

We are seeking a dedicated and dynamic Centre Manager to oversee the daily operations of our Centre. The successful candidate will possess strong organisational skills and a passion for the community we serve. To run our services well, you will blend admin expertise, project management ability, and social management skills.Duties:Oversee our volunteers and...

Croydon Council is seeking a skilled Team Leader to lead a dedicated housing customer contact centre, providing a responsive and accessible repairs service to residents. As a key member of our team, you will be responsible for coaching and developing a team of Customer Service Advisors to deliver excellent customer service and resolve customer complaints...

About the RoleCroydon Council is seeking a skilled and experienced Team Leader to join our Housing Contact Centre team. As a key member of our team, you will be responsible for leading a team of Customer Service Advisors who provide exceptional service to our residents.Key ResponsibilitiesLead a team of Customer Service Advisors to deliver excellent customer...

An exciting opportunity has become available with Swan Family Centres Limited, for a qualified Family Contact Supervisor to work in our Croydon Children and Family Contact Centre.This challenging yet rewarding role involves coordinating and supervising family time between children and their birth families at contact centres and within the community.Key...

The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Detials: Client: Willis Towers Watson(WTW) Contract...

The RoleWorking in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.Detials:Client: Willis Towers Watson(WTW)Contract...