DNP Claims Manager

3 days ago


Walsall, Walsall, United Kingdom Colas Full time
About the Role

We are seeking a highly skilled and experienced DNP Claims Manager to join our team at Colas Ltd. As a key member of our Commercial team, you will be responsible for the timely completion of cost packs associated with Incident repairs, working closely with operational teams and incident response managers to provide reports on damaged network property to support national highways with cost recovery.

Main Responsibilities
  • Manage the DNP process, including Red and Green Claims, and line manage DNP Coordinators.
  • Keep records, complete all necessary paperwork, and communicate with employees, subcontractors, emergency services, police, general public, clients, and customers in support of DNP processes.
  • Prepare and evaluate compensation event claims, and/or other claims based on contractual entitlement, and/or insurance claims, and provide accurate and timely reports to support routine commercial requirements of the contract.
  • Monitor contracts and report against commercial targets, manage budgets, cost forecasting, management, and control processes, including the use of contract programmes, change and risk registers.
  • Support the team, provide advice to project operational teams, and ensure compliance with Colas' governance, policies, and procedures.
Requirements
  • Practical experience developed from within this business and industry sector, or from an Insurance background.
  • Proven ability to demonstrate strong financial understanding, including control and reporting of budgets and associated variations.
  • Dynamic and forward-thinking individual with strong commercial acumen and effective communication skills.
  • Previous experience of working within high-performing teams and experience in the use of estimating software packages such as Causeway, Candy, etc.
  • Good attention to detail, flexibility, and ability to maintain high technical standards.
  • A valid UK driving licence is essential for this role.
About Colas

Colas Ltd is a UK subsidiary of the global Colas Group, operating in over 50 countries worldwide and employing over 55,000 people, including over 1,500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors, as well as offering highways maintenance services and manufacturing our own innovative surfacing products.

We hold a 'Gold Investor in People' award for continuously developing and rewarding our employees, offering excellent career potential. Our culture is built on an innovative and pioneering mindset, daring to welcome new ideas and approaches, and we are driven to invest in our employees and encourage them to participate in innovation, moving forward and striving to provide sustainable infrastructure solutions.


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