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DNP Claims Manager
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Claims Manager to join our team at Colas Limited. As a Claims Manager, you will be responsible for the timely completion of cost packs associated with incident repairs, working closely with operational teams and incident response managers to provide reports associated with damaged network property.
Main Responsibilities:
- Provide support to the Commercial team with the administration of the Area 9 M & R Contract (Highways Maintenance & Response Contract)
- Manage the DNP process, including Red & Green Claims and line manage the DNP Coordinators
- Keep records, complete all necessary paperwork, communicate and liaise with other employees, sub-contractors, emergency services, police, general public, clients, and customers in support of DNP processes
- Prepare and evaluate compensation event claims, and/or other claims based upon contractual entitlement, and/or insurance claims
- Provide accurate and timely reports to support routine commercial requirements of the contract and ensure value and cost associated with various workstreams are reconciled and recovered via contract mechanisms within Area 9 Contract
- Manage budgets, cost forecasting, management, and control processes, including the use of contract programmes, change, and risk registers
- Support the team and provide advice to project operational teams and ensure compliance with Colas governance, policies, and procedures
Requirements:
- Practical experience developed from within this business and industry sector, or from an Insurance background
- Proven ability to demonstrate strong financial understanding, including control and reporting of budgets and associated variations
- Dynamic and forward-thinking individual with strong commercial acumen and effective communication skills
- Previous experience of working within high-performing teams
- Experience in the use of estimating software packages such as Causeway, Candy, etc.
- Good attention to detail, flexibility, and ability to maintain high technical standards
- Taking responsibility for the safety of yourself and others within your team to ensure compliance with relevant health and safety legislation and safe operation to protect members of the public
What We Offer:
- Highly competitive salary between £30,000-£35,000 (dependent on experience)
- Generous pension contribution
- Life assurance cover (x4 basic salary)
- 25 days annual leave + bank holidays (with the option to buy/sell more)
- Flexible working policy
- Opportunity to study towards a professional qualification fully funded
- Ongoing training and personal/professional development
- Discounts on car leasing, holidays, cinema tickets, restaurants, and much more through our online employee benefits portal
