Customer Relationship Specialist

24 hours ago


Birmingham, Birmingham, United Kingdom Bloor Homes Full time
Job Overview

We are seeking a skilled Customer Relationship Specialist to join our team at Bloor Homes.

Estimated Salary: £35,000 - £45,000 per annum

The successful candidate will be responsible for maintaining strong relationships with customers and stakeholders, ensuring seamless sales processes, and upholding company policies and procedures.

Key Responsibilities:
  • Provide exceptional customer service and support throughout the sales process.
  • Develop and maintain relationships with solicitors, estate agents, banks, and building society managers and valuers.
  • Stay updated on market trends and product knowledge to provide informed advice to customers.
  • Work closely with the financial advisor to ensure accurate mortgage information and promotions.
  • Maintain accurate records and follow up on all visitors and prospects.
Essential Skills and Qualifications:
  • Proven sales experience in the new house building market.
  • Full driving license.
  • Excellent negotiation and communication skills.
  • Ability to recognize key buying signals.
  • Positive attitude and self-motivation.
Company Benefits:
  • Bupa Health Care Cover.
  • Scottish Widows Pension Scheme.
  • 33 days holiday entitlement (including bank holidays).
  • Group Staff Discount at Triumph Motorcycles ltd.
  • Competitive discount on our homes (dependent upon the property and location).


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