Customer Experience Specialist
3 weeks ago
Job Role Overview
We are currently seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist.
Key Responsibilities
- Support the Building Regulations function at Acivico, providing exceptional customer service and ensuring seamless delivery of projects.
- Register applications, oversee projects from inception to completion, address queries, schedule inspections, and manage financial aspects of applications.
- Work collaboratively with the team to ensure the highest standard of customer experience is achieved.
Requirements
- Experience working in a building support role in administration or a customer-serving role in general.
- Excellent communication skills, both written and verbal.
- Ability to take ownership and responsibility for work.
- Strong team player with excellent interpersonal skills.
- Understanding of the relationship between building control and serving the community.
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