Sales Assistant Branch Manager

2 days ago

Bristol, Bristol, United Kingdom Resideo Full time
Job Title: Assistant Branch Manager - Sales

We are seeking an experienced and motivated Assistant Branch Manager to join our team in the Bristol branch. This is a Monday-to-Friday 08:30-17:30 role that offers excellent, long-term opportunities.

Job Duties:
  • Assist and support the Branch Manager in achieving branch sales & profit targets.
  • Support the team in achieving their targets through effective coaching and empowerment.
  • Ensure compliance with all aspects of Health and Safety, conducting regular inspections and implementing preventive and corrective measures.
  • Support the management of all day-to-day Branch Operations.
  • Support the management of branch inventory, shrinkage, cash/credit control.
  • Deliver an excellent customer experience, maintaining strong effective relationships with customer base & supply partners.
  • Support all branch audits.
  • Support delivery of business plans/strategy for the branch to achieve revenue and profitability objectives.
  • Support all marketing activities in line with business strategy.
  • Working effectively with key strategic vendors and customers to promote growth and development strong key partnerships.
  • Monitor & Support the Manager with Branch KPI's to identify new ways to innovate and drive growth.
  • Deputies for Branch Manager as and when required.
  • Act as a role model for the team – leading by example and promoting the correct behaviours, fulfilling all audit requirements.
  • Provide guidance and coaching to branch staff and resolve ant issues or conflicts.
  • Monitor and evaluate branch performance and customer satisfaction.
  • Handle customer enquiries and complaints and escalate these where necessary.
You Must Have:
  • Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favourably.
  • Ability to multi-task.
  • Excellent communication skills.
We Value:
  • Ability to work autonomously and collaboratively as part of a team.
  • Previous industry experience in a wholesale distributor or working on a trade counter would be an advantage.
  • Happy being on the phone with customers, providing advice, and looking for sales or upselling opportunities.
What's In It For You:
  • Stable permanent role Monday to Friday.
  • Great work environment.
  • Bonus scheme paid quarterly.
  • Excellent company benefits + pension contribution.
  • Genuine opportunities for progression.
  • Opportunity to work for a forward-thinking global brand.

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