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Housekeeping Supervisor

2 months ago


Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

{"About Four Seasons": "At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.", "Our Culture": "We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with kindness and respect. Whether you work with us, stay with us, or discover with us, we strive to create impressions that will stay with you for a lifetime.", "Job Summary": "We're seeking a skilled Housekeeping Supervisor to join our dynamic team at Four Seasons Hotel Hampshire. As a key member of our Housekeeping department, you'll be responsible for directing a team of Room Attendants and House Attendants to ensure that guest rooms and public areas are cleaned to exacting standards.", "Key Responsibilities": ["Inspect the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel.", "Train and coach the staff to ensure they meet our high standards.", "Schedule work to be done daily, collect room and floor status sheets for assigned work areas.", "Monitor each Room Attendant's daily progress and inspect completed rooms to assure that all standards have been met.", "Coordinate work orders in assigned section and follow up to ensure work is completed.", "Assist with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant, and House Porter.", "Preferred Qualifications and Skills": "Ability to read, write, and speak English. Previous experience in Housekeeping is required, supervisory experience preferred.", "Benefits": "Free Shuttle Bus transport from local towns/stations to the hotel, Highly competitive remuneration package with service charge, Guest Experience Program, Employee Travel Program, Excellent Training and Career Development opportunities, 28 days holiday per annum including bank holidays, Group Personal Pension Plan, Bupa Dental Insurance, Opportunities to build a successful career with global potential, Access to Wagestream, Discounted Gym Membership, WeCare Employee Well Being Platform, Uniform and free meals on duty, Employee Recognition Programmes"]