HR Operations Manager

5 days ago

London, Greater London, United Kingdom Sportradar Full time
Job Title

As an HR Operations Manager at Sportradar, you will be responsible for overseeing all aspects of HR operations in the UK. This includes owning the end-to-end people matters, including local implementations of global initiatives, Culture, Values, and Engagement agendas, compliance with global policies and local laws/policies, local learning and leadership coaching/guidance, escalating to the People Advisory Manager when required.

About the Role

This is a 6-12 month fixed-term contract opportunity, with the potential to extend based on performance and business needs. As an HR Operations Manager, you will ensure the efficient and effective delivery of services and programs to support the organization's goals and objectives.

Key Responsibilities
  • Serve as the first point of contact and country subject matter expert for employee relations matters, including conflict resolution, poor performance, disciplinary actions, grievances, family leave, capability, welfare, and sickness absence,
  • Provide guidance to managers and employees on HR policies, procedures, and employment laws to ensure compliance and maintain positive employee relations, tracking and maintaining employee relations caseload to report on insights and areas of concern and provide recommendations for improvements.
  • Onboarding, Offboarding & Employee Lifecycle: Responsible for the onboarding and offboarding of local employees, as well as processing any employee changes, while working closely with the line manager, talent acquisition team, and responsible divisional people partner.
  • Administer payroll and pension requirements, and manage relations with local employment financial institutions such as Labor Office, Health/Social/Pension insurance companies. Ensure data is updated on time in full line with the contracts and divisional direction, including communication to local payroll (job/cost centre changes, pay increases, personal data updates).
  • Ensure HR policies, procedures, and practices are following relevant legislation. Partner with Compliance and Risk to ensure employee data integrity as well as relevant training are implemented.
  • Partner with the local Functional Leaders to understand and translate business needs into relevant actions when it comes to people, culture, and organization, including local values activation plans and Hybrid working.
  • Support the performance management process, including goal setting, performance evaluations, and development planning. Advise line managers on performance management processes.
  • Oversee the administration of employee benefits programs, including health insurance, by working closely with benefits vendors and brokers and the people operations team. Inform local employees and line managers of benefits available in an effective manner.
  • Act as a subject matter expert and liaise internally with Legal, Talent Acquisition, Divisional People Partners, and managers externally with immigration teams on relocation support, including immigration matters where applicable, and visa sponsorship. Track and maintain visa and right-to-work processes to ensure compliance with local legislation.
Salary

The estimated salary for this role is £50,000 - £60,000 per annum, depending on experience.

Requirements
  • Bachelor’s/Master’s degree in HRM or related field, or equivalent
  • CIPD is advantageous
  • Past professional experience in HR advisory/administration roles, employee relations experience are considered plus
  • Proven progressive HR experience
  • Sound knowledge of HR best practices, employment laws, and regulations specific to the country
  • Customer-centricity, high-level communication, interpersonal, and problem-solving skills
  • Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment
  • Proficiency in HRIS systems, Microsoft Office Suite, and other relevant HR software applications
  • English fluent; Additional languages considered a plus

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