HR Operations Specialist
24 hours ago
BROOKFIELD ASSET MANAGEMENT IS A LEADING GLOBAL ALTERNATIVE ASSET MANAGER.
Job SummaryWe are seeking a highly motivated HR Operations Specialist to join our team in London. As an HR Operations Specialist, you will play a key role in supporting the delivery of Human Resources Services (HRS) across our global operations. This includes providing day-to-day HR administrative support in various HR functions such as HRIS, reporting, recruitment, onboarding, benefits, and payroll.
Main Responsibilities- Provide first-level (Tier 1) Workday customer service and troubleshooting support to employees and various teams.
- Proactively identify opportunities for process improvements, recommend solutions, and contribute to the implementation of best practices within HRS.
- Conduct root cause analysis for complex issues, addressing underlying challenges.
- Coordinate with various HRS teams (Payroll, Benefits, HRIS) to resolve tickets and requests.
- Provide onboarding support to new hires in both technical and administrative capacities.
- Support HRS annual processes such as the Annual Talent Cycle, Open Enrollment, and Annual RRSP Employer Contribution.
- Contribute to the development and implementation of streamlined administrative processes and procedures.
- Support data entry and auditing activities to ensure data integrity.
- Assist in the implementation and communication of HR policies and procedures.
- Update and maintain project documentation and training materials.
- Provide support on complex projects, assisting in managing project scope and collaborating with stakeholders.
- Post-secondary education (University or College graduate).
- Minimum 4 years of administrative experience in a Human Resources capacity in a shared services environment.
- Fluent in both written and spoken English.
- Experience with an HRIS in a high-volume shared services environment (Workday experience is an asset).
- Experience with a case management system (SolarWinds experience is an asset).
- Self-motivated, highly organized, and able to juggle multiple projects/priorities.
- Intermediate to advanced computer skills including MS Office applications: Word, Excel, PowerPoint, and Outlook.
The salary for this position is estimated at £60,000 per annum, based on the level of experience and qualifications required. Additionally, we offer a comprehensive benefits package that includes pension, health insurance, and generous paid time off.
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