Commercial Account Manager

4 weeks ago

London, Greater London, United Kingdom Securitas Security Services Full time
About the Role

We are seeking a highly skilled Commercial Account Manager to join our team at Securitas Security Services. As a Commercial Account Manager, you will be responsible for driving profitable growth by developing new business and enhancing the existing portfolio.

You will collaborate with the Commercial team and the Branch team to deliver innovative security solutions. Success in this role will be measured by customer retention, revenue growth, and meeting our customers' protective services requirements from our full range of solutions.

Key Responsibilities:

  • Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.
  • Business Growth: Identifying new business opportunities aligned with your geographic area.
  • Profit & Loss Responsibility: Jointly manage branch P&L and ensure margin expectations are met or exceeded.
  • Market Analysis: Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.
  • Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.
  • Innovation & Strategy: Work with the operations and commercial teams to deliver innovative security solutions and drive business growth.

Essential Skills:

  • Business Acumen and Commercial Awareness
  • Relationship Building and Networking (Account Management)
  • Strategic Thinking and Innovation
  • Client-Centric and Results-Driven
  • Strong Decision-Making Skills
  • Excellent Communication and Presentation Skills
  • Sales and Negotiation Focus

Benefits:

  • Health & Wellbeing: Company pension and advice and planning, Life assurance scheme, Discounted gym memberships, Wellness advice and support, including financial, emotional, and physical, Dental and Physical Health Plans.
  • Lifestyle Benefits: Cycle to work scheme, Car lease and new car purchasing schemes, Discounts on high street brands, online shopping, holidays, days out, and Arriva Bus Travel, Mortgage Advise, Payroll ISA's, Eligibility for Costco Membership.
  • Learning & Development: Support with further education, 100's of eLearning courses, Accredited courses by C&G, ILM, IOSH, and SIA, Leadership Development programs both local and global.
  • Giving Back: Payroll Giving, Working with charities such as Calderwood House, KPMB, and Wooden Spoon, Supporting local community initiatives, Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org.

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