Customer Experience Manager
1 week ago
About Perrys
">- Perrys is one of the UK's largest car dealership groups, with a rich history dating back to 1908. With over 50 branches across the country, they offer a wide range of popular car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.
Job Overview
">- The Service Advisor role is crucial in providing exceptional customer experiences for customers bringing their vehicles in for scheduled and non-scheduled servicing and repairs. The successful candidate will be responsible for meeting and greeting customers, booking vehicles into the workshop, and keeping them informed about the progress.
Salary and Benefits
">- We are offering a competitive salary of up to £27,000 OTE £35,000, along with various company benefits, including training opportunities, a company pension, and employee discounts.
Key Responsibilities
">- The ideal candidate will have previous experience as a Service Advisor in a car dealership, bodyshop, or independent background. Key responsibilities include:
- ">
- Meeting and greeting customers, managing their expectations, and striving for a professional approach">
- Booking customer vehicles into the workshop and keeping them updated on progress">
- Supporting the after-sales function and collaborating with staff members, such as workshop controllers and the service manager">
- Upselling additional products to new and existing customers">
Requirements
">- We are looking for a professional and presentable individual with a full UK driving license, willing to work weekends. If you are an experienced Service Advisor looking for a challenging role, please apply.
Why Work with Us
">- Perrys Motor Sales are working with Octane Recruitment to cover all their recruitment needs. We value confidentiality and ensure that any applications are handled discreetly.
-
Lead Manager
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Sainsbury's Full timeAbout the Role:As a Lead Manager - Customer Experience at Sainsbury's, you will be responsible for leading a team of managers in one of our busiest and most complex stores. Your primary focus will be on delivering excellent customer service and creating a positive shopping experience for our customers.Duties and Responsibilities:Coach and motivate your team...
-
Senior Customer Experience Manager
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank plc Full time**Head of Customer Support Position Summary**We are seeking a highly experienced and skilled Senior Customer Experience Manager to join our team at Gatehouse Bank plc. This is an exceptional opportunity for a seasoned professional to take on a leadership role in managing Customer Support and Collections & Recoveries.The successful candidate will be...
-
Customer Experience Representative
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Shell Full timeAbout ShellAt Shell, our aim is to meet the world's growing demand for energy in a responsible way. We are looking for talented individuals to join our team as a Customer Experience Account Manager.Key ResponsibilitiesManage customer relationships to drive business growth and customer satisfactionCollaborate with internal stakeholders to develop and...
-
Customer Experience Professional
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom NHBC Full timeJob SummaryWe are seeking a highly skilled Customer Experience Consultant to manage a caseload from validity through to the conclusion of the claim. As a key member of our team, you will be responsible for providing exceptional service and support during the claims process.Key ResponsibilitiesProactive management of claims with regular touch points with...
-
Customer Experience Liaison
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Aspire Personnel Ltd Full timeJob DescriptionAt Aspire Personnel Ltd, this permanent position, located in Milton Keynes, is available for a skilled Customer Service Coordinator to join our strategic team.We are looking for a professional with a minimum of two to three years of general office experience, who can demonstrate acquired skills and measurable success in each of the following...
-
Customer Experience Representative
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Steer Automotive Group Full timeCustomer Experience AdvisorWe are seeking a proactive and organised individual to join our team at Steer Automotive Group in Milton Keynes. As a Customer Experience Advisor, you will be essential in managing our customer experience journey and ensure smooth operations front of house, supporting customers face to face, over the phone and by email.Key...
-
Customer Experience Specialist
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank plc Full timeJob Title: Collections and Recoveries AdvisorAbout the Role:We are seeking a highly skilled and experienced Collections and Recoveries Advisor to join our team at Gatehouse Bank plc. The successful candidate will be responsible for handling customer interactions, resolving queries, and providing excellent customer service in a regulated environment.Key...
-
Customer Experience Director
7 days ago
Milton Keynes, Milton Keynes, United Kingdom The Curve Group Full timeJob TitleCustomer Experience DirectorAbout the RoleWe are seeking a Customer Experience Director to join our team at The Curve Group. As a key member of our leadership team, you will be responsible for driving customer-centricity across our Customer Services and Collections teams.About UsThe Curve Group is one of the fastest-growing banks in the UK, founded...
-
Customer Experience Consultant
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom NHBC Full timeJob SummaryWe are seeking a highly skilled Customer Experience Consultant to join our team at NHBC. As a key member of our organization, you will play a crucial role in providing exceptional service and support to our customers during the claims process.Key ResponsibilitiesManage a caseload of claims from validity through to conclusion, ensuring timely and...
-
Customer Experience Director
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Greater Anglia Full timeAbout the RoleWe are seeking a highly motivated Customer Experience Executive to join our team at Greater Anglia. The successful candidate will be responsible for ensuring excellent customer service and high standards of health & safety are achieved.Key ResponsibilitiesDeliver high quality standards in station operations - including cleanliness.Implement...
-
Customer Experience Professional
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Shell Full timeAbout the Role:We are seeking a highly skilled Customer Experience Account Manager to join our team at Shell.Key Responsibilities:Develop and maintain strong relationships with customers to ensure exceptional customer experience.Work closely with the commercial and retail teams to drive business growth and improve sales performance.Identify and capitalize on...
-
Customer Experience Ambassador
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom L'Oréal Full timeRole SummaryWe are seeking a skilled and passionate Customer Experience Ambassador to join our L'Oréal Luxe team.About the RoleThis is an exciting opportunity to become a Brand Host and Beauty Expert, responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key ResponsibilitiesHost customers across our...
-
Customer Experience Ambassador
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Asda Stores Ltd Full time**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador.The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a strong passion for delivering exceptional customer experiences.As a Customer Experience Ambassador, you will...
-
Customer Experience Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom NHBC Full timeKey ResponsibilitiesAs a Customer Experience Consultant at NHBC, you will be responsible for managing a caseload of claims from initiation to closure. Your primary goal will be to provide exceptional service and support to customers, ensuring their needs are met and concerns are addressed promptly and efficiently.Key Skills and QualificationsProven...
-
Customer Experience Associate
1 month ago
Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Experience Associate to provide exceptional support to our clients at beBee Professionals in Milton Keynes, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information to customers.Resolving customer issues efficiently and escalating when...
-
Customer Experience Business Development Manager
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Shell Full timeJob Overview:As a Customer Experience Business Development Manager at Shell, you will be responsible for managing commercial and retail relationships to drive business growth.Key Responsibilities:Develop and execute business strategies to meet sales targetsBuild and maintain strong relationships with customersCollaborate with internal stakeholders to drive...
-
Customer Experience Host
1 month ago
Milton Keynes, Milton Keynes, United Kingdom L'Oréal Full timeCustomer Experience HostAt L'Oréal, we're looking for a talented individual to join our team as a Customer Experience Host. As a Brand Ambassador, you will be responsible for delivering exceptional customer service and creating memorable experiences for our clients.Key Responsibilities:Host customers across our beauty play zones, providing personalized...
-
Customer Experience Ambassador
1 month ago
Milton Keynes, Milton Keynes, United Kingdom TTEC Full timeAt TTEC, we're committed to delivering exceptional customer experiences. As a Customer Service Representative in Milton Keynes, you'll play a key role in creating and delivering amazing experiences for our partner Volkswagen Group.What You'll Be DoingProvide timely and effective support to customers via various communication channelsConduct research to...
-
Customer Experience Coordinator
5 days ago
Milton Keynes, Milton Keynes, United Kingdom Perrys Motor Sales Ltd Full timeJob Title: Customer Experience CoordinatorAbout the Company: Perrys Motor Sales Ltd is a leading provider of vehicle sales and servicing solutions.About the Role:We are seeking a skilled Customer Experience Coordinator to join our team. As a key member of our service department, you will be responsible for delivering exceptional customer experiences and...
-
Customer Experience Ambassador
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Landmark Property Solutions Full timeRole OverviewWe are seeking a Customer Experience Representative to play a vital role in the smooth operation of our business centre. This position will be responsible for enhancing the customer experience and supporting the Landmark team with administrative tasks.