Customer Experience Ambassador
6 days ago
Role Summary
We are seeking a skilled and passionate Customer Experience Ambassador to join our L'Oréal Luxe team.
About the Role
This is an exciting opportunity to become a Brand Host and Beauty Expert, responsible for delivering exceptional customer experiences and building strong relationships with our clients.
Key Responsibilities
- Host customers across our beauty play zones, providing immersive and memorable face-to-face store experiences.
- Develop personal connections with customers to build trust and loyalty.
- Act as a personal shopper, identifying and understanding customer needs, and providing tailored recommendations and education on products.
- Proactively approach customers in a warm and friendly manner to provide a world-class customer experience.
- Meet individual sales targets and occasionally be the sole ambassador for your team.
Support and Development
Our comprehensive induction program includes regular training with your Area Manager, Education Mentor, and peers.
You will have access to E-Learning modules, quarterly team trainings, and opportunities for progression into elevated Beauty Advisor, Metier training role, and Team Management roles.
Benefits and Rewards
- Competitive salary and commission scheme.
- Access to brands' worth of products within our L'Oréal Staff Shop.
- Days holiday (inclusive of BH's).
- Discounted dental insurance.
- Employee referral bonuses.
- Additional support on mental health and financial advice.
About L'Oréal
We take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome, and their contributions are valued.
At L'Oréal, we believe in the beauty of diversity and welcome candidates from all backgrounds to join our team.
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