Product Support Specialist

2 months ago


Belfast, United Kingdom G4S Business Unit:US Youth Services Full time
About the Role

We are seeking a highly skilled Product Support Engineer to join our team in Belfast. As a Product Support Engineer, you will be responsible for providing system programming and commissioning services for Access Control, CCTV, Intruder Alarm, Intercom, and Body Worn Camera systems.

Key Responsibilities
  • Provide system programming and commissioning services in line with pre-planned roll out plans.
  • Provide 'go live' support to installation/commissioning teams to carry out acceptance testing.
  • Provide technical reference services to field-based Project engineers.
  • Test new remotely viewable CCTV systems to ensure they perform in line with required parameters.
Requirements
  • Previous experience of working at an engineering level with Access Control Systems, Intruder Alarms, and/or CCTV systems.
  • Previous experience of offering over the phone and remote diagnostics.
  • Good level of PC skills.
  • Understanding of electrical/electronics.
  • Clean full UK driving license with no more than 6 points.
  • Enhanced DBS.
What We Offer
  • Salary up to £46,350 (DOE).
  • Great pension.
  • 25 days holiday plus 8 bank holidays.
  • Life assurance scheme.
  • Extensive further product and H&S training.
  • Career progression.


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