Operations Manager

6 days ago


Nuneaton, Warwickshire, United Kingdom Red Recruit Full time
Job Description

Red Recruit is seeking a highly skilled and experienced Removals Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our removals and relocations services.

Key Responsibilities:
  • Move Coordination: Coordinate and manage the logistics of removals and relocations, ensuring that all aspects of the move are handled efficiently and effectively.
  • Fleet Management: Oversee the maintenance and allocation of our fleet of vehicles, ensuring that they are properly maintained and utilized to meet the needs of our clients.
  • Resource Allocation: Allocate the correct resources for each job, ensuring that we remain within estimated costs and meet the needs of our clients.
  • Staff Management: Manage and develop a team of removals coordinators, ensuring that they have the necessary skills and training to perform their duties effectively.
  • Client Communication: Communicate with clients to understand their needs and ensure that their expectations are met.
  • Problem Solving: Identify and resolve any issues that may arise during the move, ensuring that our clients receive a high level of service.

Requirements:

  • Proven experience in a removals or logistics operations role.
  • Strong communication and problem-solving skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Knowledge of removals and logistics software and systems.
  • Ability to lead and manage a team of removals coordinators.

What We Offer:

  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

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