Operations Manager

2 weeks ago


Nuneaton, Warwickshire, United Kingdom HelloFresh Full time

About the Operations Manager Role:

In a nutshell, you'll work directly with our Senior Operations Manager and will be responsible for the running of successful shifts to ensure you have a skilled, motivated team so that all of our customers' boxes are packed perfectly each and every time. We look for people who demonstrate a real customer obsession, earn trust quickly and have experience in developing the best talent the industry has to offer.

Key Responsibilities:

  • Oversee the receipt of our products through to production and dispatch of our customer boxes, through our operation.
  • Lead a team of Shift Managers and Line Leaders to deliver shift performance and continuous improvement.
  • Deliver the shift in line with our key KPIs surrounding health and safety, quality, food safety, and team culture.
  • Dynamically resolve issues to reduce the impact they could have on the performance of the shift and the impact this could have on our customers.
  • Develop and empower the operational team through several layers of indirect reports.
  • Think outside the box about our business, delivering impactful projects in areas from customer experience to waste management and lean production.
  • Stamp your mark on our growing employer brand, recruiting the future of the business.

Requirements:

  • An Operations background with experience in managing a large indirect team in a high-performing operation.
  • Experience in working with various warehouse management systems.
  • Demonstrated adaptability to a fast-paced and constantly changing environment.
  • Propensity to lead from the front, developing those around you to be better than yourself.
  • Proven ability to engage and motivate not only direct reports but peers and supporting functions.
  • Great communication skills and decision-making capabilities.
  • Energy, enthusiasm, commitment, and a can-do flexible attitude.
  • Strong understanding of health and safety and its application in a warehouse/production environment.
  • Experience with / strong understanding of a food hygiene environment and automated operations is beneficial.
  • You are able to work night shifts and weekend shifts.

What You Will Get in Return:

  • 70% off HelloFresh or Green Chef boxes
  • Company pension scheme
  • Gym membership
  • Bupa private medical insurance (including dental & family cover options)
  • Electric vehicle scheme
  • Bippit account - financial support
  • Free professional development and coaching memberships
  • Mental health first aiders and an employee assistance programme
  • Dog friendly office (London site only)
  • If in the office, enjoy a free breakfast every day
  • Eye care scheme
  • Cycle to work scheme
  • Group Life Assurance


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