Removals Operations Manager

5 days ago


Nuneaton, Warwickshire, United Kingdom Red Recruit Full time

Job Summary:

We are seeking a highly experienced and skilled Removals General Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our removals and storage business, ensuring the highest level of customer service and satisfaction.

Key Responsibilities:

  • Operational Management: Oversee the allocation of resources to jobs, ensuring timely and cost-effective delivery of services.
  • Team Leadership: Lead and motivate a team of removals professionals, providing guidance and support to ensure excellent customer service.
  • Business Development: Work closely with sales colleagues to develop new business opportunities, devise promotional strategies, and generate new leads.
  • Logistics and Compliance: Ensure that company vehicles operate in accordance with legislation and regulations.
  • Customer Service: Deal with customer queries and handle complaints in a professional and timely manner.

Requirements:

  • Proven experience working in a managerial role within the removals and storage industry.
  • Ability to demonstrate a track record of achieving business growth and profitability targets.
  • Strong knowledge of removals processes, logistics, and best practices.
  • Proficiency in using computer software.
  • Excellent communication and customer service skills.

What We Offer:

A competitive salary of up to £55,000 + profit bonus, and the opportunity to work with a reputable and established company in the removals and storage industry.



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