Removals Operations Manager

2 months ago


Nuneaton, Warwickshire, United Kingdom Red Recruit Full time

Job Summary: We are seeking a highly skilled and experienced Removals Operations Manager to join our team at Red Recruit. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our removals services, ensuring that all moves are completed efficiently and effectively.

Key Responsibilities:

  • Move Coordination: Coordinate and manage the logistics of removals, including processing new move bookings, allocating resources, and ensuring that all jobs are completed on time and within budget.
  • Fleet Management: Oversee the maintenance and upkeep of our fleet of vehicles, ensuring that they are in good working condition and that all necessary repairs are carried out in a timely manner.
  • Staff Management: Manage and develop a team of removals staff, including estimators, drivers, and porters, to ensure that they have the skills and knowledge required to provide excellent customer service.
  • Customer Service: Provide exceptional customer service to our clients, responding to their queries and concerns in a timely and professional manner.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and reduce costs.

Requirements:

  • Experience: A minimum of 2 years' experience in a removals operations role, with a proven track record of success.
  • Skills: Excellent communication and problem-solving skills, with the ability to work well under pressure.
  • Qualifications: A relevant qualification in a field such as logistics or operations management would be advantageous.

What We Offer:

  • Competitive Salary: A competitive salary of up to £40,000 per annum, plus a profit bonus.
  • Opportunities for Career Development: The opportunity to develop your career in a dynamic and growing company.


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