Store Operations Manager
7 days ago
We are seeking an experienced and dynamic Store Manager to lead our retail team in delivering exceptional customer service and driving sales growth. As a key member of our management team, you will be responsible for overseeing all aspects of store operations, including staff management, inventory control, and customer satisfaction.
Key Responsibilities- Leadership and Team Management
- Recruit, train, and develop a high-performing team to achieve sales targets and exceed customer expectations.
- Conduct regular performance reviews and provide coaching to ensure team members are meeting their goals.
- Store Operations
- Oversee all aspects of store operations, including inventory management, stock control, and visual merchandising.
- Ensure compliance with company policies and procedures, including health and safety, security, and customer service standards.
- Customer Service
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Ensure that all customer interactions are handled in a professional and courteous manner.
- Business Development
- Identify opportunities to increase sales and revenue growth.
- Develop and implement plans to achieve sales targets and exceed customer expectations.
- Proven experience as a Store Manager or Assistant Manager in a retail environment.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- High school diploma or equivalent required; bachelor's degree preferred.
McCarthy Recruitment Ltd is a leading recruitment agency specializing in retail and hospitality placements. We are committed to providing exceptional service to our clients and candidates, and we are proud to offer a range of benefits and opportunities for career advancement.
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