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Retail Operations Specialist
2 months ago
Retail Operations Specialist
Salary: £11.83 per hour
Contracted Hours: Minimum of 21 hours per week
Position Overview
Are you passionate about retail and eager to contribute to a dynamic team that embodies enthusiasm and expertise in our diverse product offerings?
We are looking for YOU
KEY RESPONSIBILITIES:
- Manage store opening and closing procedures in the absence of management.
- Handle cash reconciliation at the end of the day, ensuring adherence to established protocols.
- Provide essential support to the Store/Deputy Manager and communicate any operational issues.
- Maximize sales opportunities and enhance individual customer experiences.
- Deliver exceptional customer service to engage and retain clientele.
- Operate the cash register and manage financial transactions accurately.
- Restock shelves with our exceptional products and exclusive brands.
- Assist with inventory deliveries and stock management regularly.
- Perform cleaning and maintenance tasks to uphold store standards.
- Ensure compliance with all company policies and procedures.
- Take initiative for personal growth and actively seek development opportunities.
- Uphold Health and Safety standards within the store.
WHAT WE SEEK IN OUR TEAM MEMBERS:
- A warm, approachable, and engaging demeanor is essential.
- High motivation and a commitment to excellence, coupled with enthusiasm for success.
- Proven ability to collaborate effectively within a team and demonstrate initiative.
- Capacity to adapt to rapid changes and thrive in a high-pressure environment.
- Previous experience in customer service with direct customer interaction is highly desirable.
- Familiarity with retail environments, particularly with quality brands, is a plus.
- Knowledge of contemporary fashion trends is beneficial.
Note: The contracted hours mentioned above are a guaranteed weekly minimum, with an expectation for flexibility and additional hours during peak trading periods.
About the Company
Yours Clothing is dedicated to providing exceptional value on the UK high street and online for curvy customers. Our expanding portfolio includes brands like BadRhino for big and tall menswear, Long Tall Sally, and PixieGirl Petites, catering to diverse sizing needs.
Our ongoing success is driven by innovative thinking and a commitment to listening to our customers, ensuring we deliver fashionable products at competitive prices. We thrive in a fast-paced, ever-evolving environment filled with excitement, as we continue to grow and solidify our position as the leading plus-size fashion retailer in the UK while exploring new and exciting niche markets both domestically and internationally.
