Front Desk Support Specialist

3 days ago


Huntingdon, Cambridgeshire, United Kingdom Pacomarine Limited Full time

We're seeking a dedicated Front Desk Support Specialist to join our Diagnostic Imaging Department team.

As a key player in maintaining the highest standards of administrative, clerical, and computer processes, you will be the welcoming face and first point of contact for patients entering the department.

The ideal candidate will have experience working in a similar role, with excellent communication and organizational skills. Proficiency in IT systems and ability to learn new software quickly are essential.

Key Responsibilities:

  1. Register patients efficiently and accurately on the Trust's IT system
  2. Serve as the first point of contact for patient and relative inquiries in person and over the phone
  3. Maintain and organise patient records, including filing and scanning
  4. Liaise with internal and external agencies to support patient care

Benefits:

  • Generous annual leave entitlement starting at 27 days, increasing to 29 days after five years and 33 days after 10 years, plus Bank Holidays (pro-rata for part-time staff)
  • NHS Pension Scheme membership
  • Flexible working opportunities
  • Enhanced hourly rates for unsociable hours
  • Opportunities for career development and training
  • Wellbeing support and activities
  • Access to in-house physiotherapy service
  • On-site canteens offering subsidised meals
  • Subsidised staff parking (currently free)
  • Free Stagecoach Bus Travel within Cambridgeshire and Peterborough

Estimated Salary: £28,000 - £38,000 per annum



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