IT Support Specialist
5 days ago
Job Title: IT Support Specialist
We are seeking a motivated and skilled individual to fill an IT Support role for ENGINEERINGUK's IT Warehouse.
This position supports IT offices by providing asset replenishment and procedural support.
The successful candidate will be responsible for utilizing their technical skills to prepare hardware and provide assistance to the operations team in resolving technical issues within the Warehouse.
We seek individuals who are willing to work collaboratively, think innovatively, and adapt quickly to new processes and procedures while dealing with a high volume of requests.
Key Responsibilities:
- Preparation, allocation, and maintenance of IT equipment throughout the Warehouse for internal use and shipment to internal customers.
- Effective communication with customers regarding the status of repairs and ensuring customer satisfaction.
- Diagnose and troubleshoot hardware, imaging system, and network problems.
- Follow all standard operating procedures (SOP) and policies through the effective use of knowledge management.
- Responsible for small projects within the Warehouse.
Estimated Salary: $72,000 - $92,000 per year
Location: ENGINEERINGUK's IT Warehouse
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