Night Receptionist

2 weeks ago

London, Greater London, United Kingdom Crimson Hotels Full time

We're passionate about creating limitless opportunities for career progression and personal growth at Crimson Hotels. Our supportive and empowering work environment is the perfect place to develop your skills and achieve your goals.

As a Night Receptionist, you'll be the first point of contact for our guests, and your role will be to truly listen to their needs and deliver exceptional customer service.

Key Responsibilities:

  • Handle check-in and check-out services for our guests
  • Assist guests with requests during their stay
  • Anticipate and meet the needs of our guests to achieve 100% guest satisfaction

Requirements:

  • Previous experience in a similar role
  • Commitment to delivering exceptional customer service
  • Charismatic personality and natural flair for creating memorable experiences
  • Good command of the English language and excellent communication skills

Benefits:

  • GoHilton travel programme with discounted room rates
  • Private Healthcare Plan
  • Learning and development opportunities
  • Opportunities for promotion and transfer across departments
  • Attractive front office upselling incentives scheme
  • Recommend a Friend incentive
  • Hero Of The Month recognition programme
  • Freshly cooked meals to enjoy on duty
  • Dry-cleaning for your uniform
  • Lots of team member social events and wellbeing events

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates.

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