IT Support Specialist
1 week ago
Job Summary:
This IT Support Specialist role involves providing technical assistance to internal and external clients. The successful candidate will be responsible for resolving IT-related issues, performing routine maintenance tasks, and ensuring seamless IT support.
Key Responsibilities:
- Providing remote IT telephone support to customers
- Ensuring optimal performance of operating systems and applications
- Scheduled server maintenance and on-site IT support
- Installation, configuration, and upgrades of designated EUC devices
Requirements:
- Minimum 3 years of experience in a Desktop Support environment
- Proficient in Windows Desktop Operating Systems (Windows 10/11) and MAC
- Good working knowledge of Windows Server Operating Systems
- Proficient in Microsoft Office Applications (2016/365)
- Experience with on-prem & hosted email services like Office 365 & G-suite
Benefits:
- A competitive salary of £35,000 - £40,000 per annum
- Staff bonuses and holiday incentives
- Industry-recognised training and personal development plans
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