Food and Beverage Team Associate
4 weeks ago
Key Responsibilities:
- Order Taking and Sales: Perform tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to guests.
- Order Processing: Take orders and send them to kitchen staff through the POS system.
- Food Delivery: Deliver orders promptly to the kitchen production area.
- Quality Control: Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance. Ensure items are announced.
- Service Area Maintenance: Keep tables and service areas clean and tidy as per procedure manual.
- Food Safety: Maintain hygienic food service techniques during service.
- Section Responsibility: Take responsibility for your designated section and station.
- Room Service: When working in Room Service, promptly answer telephone and maximize sales opportunities through knowledge of product and suggestive selling.
- Tray and Trolley Management: Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
Requirements:
- Experience: Hotel and Bar experience required.
About the Role:
You will have the opportunity to be part of a high-energy, fun team that delivers excellent customer service each day to all our guests. Our hotel offers 121 rooms, and our new Revel Bar. Understanding things from our guest's perspective is key, so while you are settling into your new role, we will arrange a one-night stay for you to experience this firsthand.
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