Resident Liaison Officer
1 month ago
Job Title: Resident Liaison Officer
Job Type: Permanent
Location: North West London / Hertfordshire
We are seeking a Resident Liaison Officer to join our team on a permanent basis. The successful candidate will work closely with residents and site managers to ensure a smooth and efficient delivery of residential/social housing projects.
Key Responsibilities:
- Provide full support to residents on any possible issues
- Work closely with site managers to highlight concerns with site safety or welfare
- Support quality control, environmental, and H&S requirements
- Produce and deliver literature to residents
- Record and report complaints
- Provide continual support to residents during works
Requirements:
- Self-motivated person with experience in customer care
- Site-based with ability to work independently
- Full valid UK driving licence
- Good understanding of construction processes
- Ability to work as part of a team
- Good communication skills
- Proficiency in office IT applications
- Punctual and good timekeeping
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