Tenant Communication Specialist

3 weeks ago


Watford, Hertfordshire, United Kingdom Niyaa People Full time

Tenant Liaison Officer Job Description for Niyaa People

We are seeking a dedicated Tenant Liaison Officer to join our Clients team for a 6-month contract. This role offers an opportunity to make a positive impact within a housing environment, focusing on tenant support and effective communication.

Main Responsibilities:

  • Facilitate open and effective communication between tenants and the housing team, ensuring clarity around project timelines and service updates.
  • Support the planning and coordination of tenant services, including repair schedules and feedback on community projects.
  • Conduct tenant visits to resolve issues related to repairs, adaptations, and other housing services, ensuring tenants feel supported throughout the process.
  • Proficiency in administrative tasks and familiarity with housing management systems.
  • A full driver's licence and access to a vehicle are essential for this role.

About the Role:

This role is an excellent opportunity for someone who is passionate about engaging with tenants and ensuring their voices are heard. If you have the skills and experience to support our tenants, we encourage you to apply for this role.



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