Customer Service Advocate for E-commerce Sellers

6 days ago


Swansea, City and County of Swansea, United Kingdom Amazon Full time
Job Summary

As a First Line Support Agent with our Swansea team, you will provide timely and accurate operational support to customers on our internal platform, delivering exceptional customer experiences.

You will be responsible for identifying chronic system issues, providing process improvements and recommendations, developing internal documentation, and contributing to a team environment.

The ideal candidate demonstrates end-to-end ownership of every seller interaction, handles proactive problem-solving, and provides outstanding support to our customers.



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