Welfare Service Officer
3 days ago
We are currently seeking a dedicated and compassionate Academic and Welfare Officer to join our team at Austin Fraser. As a valued member of our team, you will play a vital role in supporting vulnerable residents through our Local Discretionary Social Fund program.
Responsibilities and Expectations:- Respond promptly to resident inquiries regarding the Local Discretionary Social Fund, providing clear and concise information.
- Work closely with residents to assist them in completing online claim forms, ensuring they have all necessary documents.
- Offer guidance on claim assessment timescales, necessary information, and refer residents to relevant support services.
- Support residents in applying for additional assistance programs, such as the Priority Services Register.
- Utilize our computer system to document notes and complete administrative tasks.
- Collaborate with colleagues to achieve administrative objectives.
- Maintain regular contact with vulnerable residents, informing them about available schemes that can aid them.
- Excellent communication and interpersonal skills, allowing effective interaction with diverse individuals.
- Ability to connect with people from various backgrounds, empathizing with their needs, including those with language barriers or disabilities.
- Strong organizational and time management skills to prioritize workload efficiently.
- Teamwork and collaboration skills, supporting colleagues in their duties.
- Data entry proficiency and ability to maintain accurate records.
- Strong summarization skills, able to condense phone calls into concise notes.
This role offers a salary of £13 per hour, paid weekly, and a 3-month contract. You will work full-time, 35 hours per week, onsite in BN1. Please note that this vacancy will remain open until filled.
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Protective Services Officer
2 weeks ago
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Chief Financial Officer
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Support Service Provider
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Security Officer
2 weeks ago
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Office Operations Coordinator
3 days ago
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Customer Support Specialist
4 days ago
Brighton, Brighton and Hove, United Kingdom Austin Fraser Full timeJob Title:Academic and Welfare OfficerAbout the Role:We are seeking a highly skilled and empathetic Academic and Welfare Officer to join our team. This is a fantastic opportunity for an individual who is passionate about providing excellent customer service and support to vulnerable residents.Key Responsibilities:Provide clear and concise information to...
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Clinical Pharmacy Services Manager
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Corporate Liaison Officer
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Administrative Liaison Officer
7 days ago
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Senior Executive Officer
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Office Operations Manager
4 days ago
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Financial Operations Director
2 weeks ago
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Office Coordinator
1 month ago
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Front Office Service Coordinator
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Office Environment Specialist
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Community Safety Officer
3 days ago
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Client Service Coordinator
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Security Officer Position
2 weeks ago
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Community Liaison Officer
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Nighttime Support Officer
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