Customer Service Representative

3 weeks ago

Kirkwall, United Kingdom Tesco Full time
About the Role

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco Kirkwall. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
  • Participate in visual merchandising and store displays, ensuring that the store looks its best at all times.

What We Offer:
  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, equipping you with the skills and knowledge needed to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career development and progression.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.

About Us:
Tesco is a leading retailer, committed to serving our customers, communities, and planet a little better every day. We are proud to be a Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. If you are passionate about delivering exceptional customer service and working in a dynamic and supportive team, we would love to hear from you.

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