Customer Service Representative

2 weeks ago


Kirkwall, Orkney Islands, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative in our Kirkwall store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that our customers have a positive shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
  • The opportunity to work in a dynamic and supportive team environment.

Requirements

  • A passion for delivering exceptional customer service and a commitment to ensuring customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet changing business needs.

Why Join Us?

At Tesco, we are committed to creating a positive and inclusive work environment, where colleagues feel valued and supported. As a Customer Service Representative, you will have the opportunity to develop your skills and knowledge, working with a talented and dedicated team. Join us and be part of a dynamic and supportive team, where you can make a real difference to our customers and our business.



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