Customer Service Representative
2 weeks ago
About the Role
We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative in our Kirkwall store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that our customers have a positive shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
- The opportunity to work in a dynamic and supportive team environment.
Requirements
- A passion for delivering exceptional customer service and a commitment to ensuring customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A flexible and adaptable approach, with the ability to work varied shifts and meet changing business needs.
Why Join Us?
At Tesco, we are committed to creating a positive and inclusive work environment, where colleagues feel valued and supported. As a Customer Service Representative, you will have the opportunity to develop your skills and knowledge, working with a talented and dedicated team. Join us and be part of a dynamic and supportive team, where you can make a real difference to our customers and our business.
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