Customer Service Representative

2 months ago


Kirkwall, Orkney Islands, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco. As a Customer Service Representative, you will play a key role in providing excellent customer service and ensuring that our customers have a great shopping experience.

Responsibilities

  • Provide exceptional customer service, greeting customers with a smile and serving them with pride.
  • Build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
  • Take the initiative and make decisions that are right for our customers.
  • Work well within a team and communicate openly with others.
  • Be a brand ambassador, representing Tesco in a positive and professional manner.

What We Offer

  • Competitive hourly rate starting at £12.02, increasing to £13.15 for stores inside the M25.
  • Night premium of £2.30 per hour worked between midnight and 6am.
  • Opportunity to work flexible hours, with a minimum of 16 guaranteed hours per week.
  • Uniform provided and policies to support you for all of life's moments.
  • Access to our colleague networks, providing a space for colleagues to come together from a range of backgrounds.


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