Customer Service Leader
6 days ago
You will be responsible for leading the customer-facing team and ensuring excellent customer service.
- Handle customer demands, requests, and claims in collaboration with the Base Manager and Regional Manager as needed, resolving issues promptly.
- Develop and maintain relations with the local community, building strong partnerships.
- Capture key customer feedback at the end of each holiday to improve business-critical NPS targets, enhancing customer satisfaction.
Requirements:
- Customer-oriented approach, prioritizing customer satisfaction.
- Flexible and able to meet challenges with a proactive attitude, adapting to changing circumstances.
- Good computer skills with ability to learn cash system and bookings system internally, utilizing technology effectively.
- Familiarity with the inland waterways industry and boats is an advantage, leveraging expertise.
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Customer Service Representative
4 weeks ago
Kirkwall, Orkney Islands, United Kingdom Tesco Partners Full timeJoin our dynamic team at Tesco Partners as a Customer Service Representative!In this role, you'll play a vital part in ensuring our customers receive outstanding service and support. You'll work closely with colleagues to maintain a welcoming store environment, handle customer complaints professionally, and promote our products and services.We're committed...
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Customer Service Representative
2 months ago
Kirkwall, Orkney Islands, United Kingdom Tesco Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Tesco. As a Customer Service Representative, you will play a key role in providing excellent customer service and ensuring that our customers have a great shopping experience.ResponsibilitiesProvide exceptional customer service, greeting customers with a smile and serving them...
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Customer Service Representative
2 weeks ago
Kirkwall, Orkney Islands, United Kingdom LIDL Full timeAs a Customer Service Representative at Lidl, you will have the opportunity to develop your skills in providing excellent customer service and working in a fast-paced environment. This role is ideal for individuals who are passionate about delivering high-quality customer experiences and working as part of a close-knit team.Key responsibilities...
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Customer Service Representative
3 days ago
Kirkwall, Orkney Islands, United Kingdom Lidl Full timeJob Overview: We are seeking a Customer Service Representative to join our team at Lidl. This is an excellent opportunity for those looking to start their career in retail. We offer a competitive salary of £12.40 - £13.35 per hour, which translates to approximately £25,000 - £28,000 per year, depending on the number of hours worked.This role involves...
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Customer Service Team Member
4 days ago
Kirkwall, Orkney Islands, United Kingdom Lidl Full timeEntry-Level Customer Service PositionLidl is looking for a talented Entry-Level Customer Service representative to join our team in Kirkwall. As a key member of our store staff, you will be responsible for delivering exceptional customer service and supporting our customers in achieving their shopping goals.Main ResponsibilitiesYour primary duties will...
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Tesco Customer Service Desk Representative
3 weeks ago
Kirkwall, Orkney Islands, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Desk Representative in our Kirkwall store. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive shopping experience.Key...
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Customer Service and Support Associate
3 weeks ago
Kirkwall, Orkney Islands, United Kingdom Tesco Full timeJob Description:We are looking for a skilled and enthusiastic Customer Service and Support Associate to join our team in Kirkwall. As a key member of our store team, you will be responsible for providing exceptional customer service, supporting colleagues, and maintaining a high level of store appearance.Key Responsibilities:Deliver outstanding customer...
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Customer Experience Advisor
3 weeks ago
Kirkwall, Orkney Islands, United Kingdom Tesco Full timeCustomer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor in our Kirkwall store. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive shopping experience.Key...
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Courier Service Representative
4 weeks ago
Kirkwall, Orkney Islands, United Kingdom Meriden Media Full timeAre you looking for a career in logistics?Job SummaryWe are seeking a reliable and detail-oriented Courier Service Representative to join our team at Meriden Media.About the RoleThis is a great opportunity to work as part of a dynamic team delivering post and parcels to customers across Scotland.As a key member of our team, you will be responsible for...
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Transportation Service Coordinator
3 days ago
Kirkwall, Orkney Islands, United Kingdom Stagecoach Group plc Full timeJob Description:In this role, you will be responsible for transporting passengers safely and comfortably throughout the day. This includes driving a bus, navigating through traffic, and ensuring that all passengers receive a safe and enjoyable journey.Responsibilities:You will be responsible for the smooth operation of our services, working closely with your...
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Transportation Services Assistant
4 weeks ago
Kirkwall, Orkney Islands, United Kingdom Ktpws Full timeAbout the Role">We are looking for a motivated and experienced Driver/Roadworker to join our team. As a key member of our Roads and Grounds Operations Team, you will play a crucial role in delivering high-quality services to our customers.">Responsibilities">">Operating heavy machinery and vehicles safely and efficiently.">Carrying out routine maintenance...
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Transportation Service Associate
6 days ago
Kirkwall, Orkney Islands, United Kingdom Stagecoach Group Full timeJob ResponsibilitiesOperate a state-of-the-art fleet of buses ensuring safe and comfortable transportation for customers.Provide excellent customer service and adhere to company standards.Participate in ongoing training and development programs to enhance knowledge and skills.Work collaboratively with colleagues to achieve team goals and objectives.Working...
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Seasonal Team Member
3 days ago
Kirkwall, Orkney Islands, United Kingdom Tesco Partners Full timeAre you looking for a new challenge that offers stability and flexibility? As a Seasonal Team Member at Tesco Partners, you will play a vital role in serving our customers and communities. Whether you're looking to gain valuable work experience or build your skills, this is an excellent opportunity to join our team.About the RoleThis seasonal position is...
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Part Time Business Leader
4 weeks ago
Kirkwall, Orkney Islands, United Kingdom A.F. Blakemore & Son Ltd Full timeFoster Success and Growth in a Thriving CommunityDrive sales growth and achieve targets through effective management and leadership.Lead day-to-day operations, manage budgets, and analyse sales reports and trends.Actively participate in local community events, fostering positive relationships with customers and the wider community.Key Requirements:Proven...
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School Dining Team Leader
6 days ago
Kirkwall, Orkney Islands, United Kingdom Comhairle nan Eilean Siar Full timeDining Room Service ManagerComhairle nan Eilean Siar is seeking a dedicated and responsible individual to manage the dining room service at Iochdar School.The successful candidate will be responsible for supervising pupils in the dining room during lunch periods and promoting healthy eating habits among students.Job RequirementsMembership of the Protecting...
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Leadership Role in Adult Care
6 days ago
Kirkwall, Orkney Islands, United Kingdom Ivolve Group Full timeLeadership Opportunity:Ivolve Group is seeking an experienced and motivated individual to fill the position of Registered Manager at our care facility. As a leader in adult care, you will be responsible for ensuring that our residents receive high-quality care and support.Key responsibilities include:Developing and implementing effective care plans to meet...
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Retail Sales Associate
2 weeks ago
Kirkwall, Orkney Islands, United Kingdom LIDL Full timeLidl is seeking a Retail Sales Associate to join our team! As a key member of our store team, you will be responsible for providing excellent customer service and ensuring that our store runs smoothly. This is an exciting opportunity for individuals who are passionate about retail and customer service.Key responsibilities include:Be a Lidl expert, helping...
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Postal Courier Associate
4 weeks ago
Kirkwall, Orkney Islands, United Kingdom Meriden Media Full timeWe are currently seeking a skilled Postal Courier Associate to join our team at Meriden Media.About the JobAs a Postal Courier Associate, you will play a critical role in ensuring the smooth operation of our mail delivery service.Deliver post and parcels to customers.Sort and collect post and parcels in the local delivery office.You will work closely with...
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Store Assistant
2 weeks ago
Kirkwall, Orkney Islands, United Kingdom LIDL Full timeAre you a people person looking for a new challenge? Do you enjoy working in a fast-paced environment? Look no further! As a Store Assistant at Lidl, you will have the opportunity to develop your skills in customer service and teamwork. You will work closely with colleagues to ensure that our store runs smoothly and that our customers receive excellent...
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Mail Delivery Professional
4 weeks ago
Kirkwall, Orkney Islands, United Kingdom Meriden Media Full timeMeriden Media is seeking a highly motivated and organized Mail Delivery Professional to join our team.About the PositionThis is an exciting opportunity to work in a fast-paced environment, delivering post and parcels to customers across Scotland.As a Mail Delivery Professional, you will be responsible for sorting and collecting post and parcels in the local...